Service 09 / 12
Business Phone Systems (VoIP)
Cloud VoIP phone systems with auto-attendants, call routing and number porting — set up and supported by the same team as your IT.
Modern phones that ring on desks, laptops and mobiles.
Old phone systems tie your number to a desk and your support to a separate vendor. A cloud phone system lets calls follow your staff to the office, home or a mobile app, with menus and routing you can change in minutes.
Because we manage your network too, call quality problems don’t turn into finger-pointing between the phone company and the IT company.
What’s included
VoIP Phones, done properly.
- 01Hosted VoIP and Microsoft Teams Phone setup
- 02Number porting with no lost calls
- 03Auto-attendants, ring groups, hold music and after-hours routing
- 04Desk phones, headsets and softphone apps
- 05Voicemail-to-email, call recording and reporting
- 06Network quality-of-service tuning for clear calls
How it works
- 01
Design
Map how calls should flow through your business.
- 02
Port & install
Numbers ported, phones configured and staff trained.
- 03
Support
Changes and issues handled by our help desk.
What changes
What you’ll notice.
- Never miss a call when staff work remotely
- Lower monthly phone bills than legacy lines
- One support number for phones and IT
The security assessment was the first time anyone explained our risks without trying to scare us. Multi-factor sign-in went in over a week and our cyber-insurance renewal went through without a single follow-up question.
Questions
VoIP Phones FAQ
01Can we keep our phone numbers?
Yes. Existing numbers are ported to the new system, and the switch is scheduled to avoid missed calls.
02Do we need new desk phones?
Not always. Staff can use a mobile or desktop app, and many existing phones can be reused.
03What happens if the internet goes down?
Calls automatically route to mobiles or voicemail, and failover internet can keep phones running.
Often paired with
Network Design & ManagementFast, reliable Wi-Fi and wired networks that you never have to think about.
Cloud Services & Microsoft 365Email, files and apps your team can reach from anywhere — safely.
IT Help Desk & Remote SupportReal people, a real phone number and answers in minutes.Free IT assessment
Ready for voip phones you don’t have to think about?
A free assessment takes about an hour on site. You get a written summary of what’s working, what’s at risk and what we’d fix first — whether or not you hire us.
Book your free assessment